Getting Started with Social Verdict

Social Verdict monitors Reddit for mentions of your brand, product, or company. This guide will help you set up your first brand and understand how the platform works.

Time required: 5 minutes to set up
First data: Typically within 2-6 hours

What is Social Verdict?

Social Verdict is a Reddit monitoring tool that helps you:

Track brand mentions - Know when someone talks about your brand on Reddit
Analyze sentiment - Understand if mentions are positive, negative, or neutral
Discover insights - See which subreddits discuss your brand and what topics come up
Get alerts - Receive notifications when new mentions are discovered

Step 1: Create Your Account

If you haven't already:

Go to Sign Up
Enter your email and create a password
You'll be taken directly to brand setup

Step 2: Set Up Your Brand

After signing up, you'll set up your first brand:

Brand Name

Enter your company or product name. This is just for your reference in the dashboard.

Primary Keyword

This is the main term we'll search for. Tips:

Be specific - "Acme Corp" is better than "Acme"
Use your brand name - Exactly as customers would type it
Consider variations - You can add more keywords later

Common mistake: Using a keyword that's too generic. If your brand is "Blue" or "Wave", you'll get thousands of irrelevant results. Add context like "Blue Software" or "Wave App".

Secondary Keywords (Optional)

Add alternative names, product names, or common misspellings. Examples:

Product names: "Acme Pro", "Acme Enterprise"
Abbreviations: "AC" (if commonly used)
Misspellings: "Acme Corp" vs "AcmeCorp"

Step 3: Wait for Data Collection

Once your brand is set up, our scrapers start working immediately. Here's what to expect:

0-2 hours

Scrapers discover initial posts

2-6 hours

Comments collected & analyzed

6-24 hours

Full sentiment analysis complete

The dashboard will show a "collecting data" message until your first mentions are discovered. This is normal!

Tip: If you have a well-known brand, you might see hundreds of posts within hours. Smaller or newer brands may take longer to accumulate mentions.

Step 4: Explore Your Dashboard

Once data starts appearing, you'll see:

Dashboard - Overview charts showing mention volume, sentiment trends, and top subreddits
Posts - All Reddit posts mentioning your brand, with sentiment scores and engagement metrics
Comments - Individual comments about your brand, searchable and filterable
Settings - Manage keywords, set up alerts, and configure integrations

What's Next?

Understanding Your Dashboard

Learn what the charts and metrics mean

Keywords & Subreddits

Optimize your monitoring for better results

Setting Up Alerts

Get notified when your brand is mentioned

Inviting Team Members

Add colleagues to monitor your brand

Frequently Asked Questions

How far back does the data go?

We start collecting data from the moment you create your brand. Historical data (posts from before you signed up) is not available, but we continuously collect new mentions going forward.

How often is data updated?

Our scrapers run continuously throughout the day. New posts are typically discovered within 1-2 hours of being posted on Reddit.

What if I don't see any mentions?

If you don't see data after 24 hours, try:

Adding more keyword variations
Checking if your brand is actually being discussed on Reddit
Contacting support if you believe mentions are being missed